Frequently Asked Questions
Find answers about our renovation process, pricing, warranty, timing, and service.
Answers To Your Questions
Everything you need to know before, during, and after your renovation journey with us.
We currently serve homeowners across 36 U.S. states with a primary service hub in Kingsport, Tennessee. If you're unsure whether we cover your area, call us at (423) 245-1119 for instant confirmation.
Yes. Every member of our crews is fully licensed in their trade, background-checked, and covered by our $2 million general liability insurance and full workers' compensation policy.
Single-room projects average 2–4 weeks, while full-home renovations typically take 8–16 weeks depending on scope. You'll receive a precise milestone calendar before any work begins.
Yes. We partner with FHA-approved lenders and mortgage brokers to offer FHA 203(k) renovation loans, HELOCs, and cash-out refinances with rates as low as 6.99% APR for qualified applicants.
Every Elegant D-Wellings Now project is backed by our 10-year workmanship warranty on labor, plus full transfer of manufacturer warranties on materials, fixtures, and appliances installed.
Absolutely. We offer a private portfolio of recent projects organized by style, scope, and budget. Your project manager will share relevant examples during your free in-home consultation.
We work on fixed-price contracts only. After the design phase you receive an itemized quote covering labor, materials, permits, and cleanup. No hidden fees, no hourly surprises, ever.
Yes. We pull every required permit, schedule all inspections, and ensure your project meets local building codes and ADA requirements. Permits are included in your fixed-price quote.